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Returns

How to Return  

 

Products valid for returns, refunds, or exchanges are only those received with defect or damage. 

 

Sale items are also non-refundable and non-returnable

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Please drop us an e-mail at yumislittlesecrets@gmail.com with the following details:

  1.  Your order number

  2.  The product SKU

  3.  Details of the issue (e.g. incorrect item or defective item received)

  4.  Pictures and/or videos of the item

 

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Damaged or Incorrect Items  

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Please send us a note within 7 days upon receipt of the item with pictures of the said item(s) and details of the issue.

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Exchanges  

 

Please send us a note within 7 days upon receipt of the item. Products should be in its original purchase condition and must be unused

Shipping

Domestic Shipping

 

We deliver nationwide in the Philippines (except for specific remote areas).

 

 

Shipping and Cutoff Time 

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Daily cut-off time is 2pm.

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For Metro Manila, we deliver the next day from order date except Sundays and Holidays.

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For Provincial, we deliver 1 to 3 days from order date except Sundays and Holidays.

 

 

Shipping Fees

 

Shipping is FREE with any P1900 worth of purchase

FAQ

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